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Hotel · Kuala Lumpur · Kuala Lumpur Federal Territory

Swiss-Garden Residences Bukit Bintang Kuala Lumpur

A 5-star residence in the heart of Bukit Bintang, with indoor and outdoor pools, a sauna, and renovated rooms within walking distance of major malls and street food.

  • Walk to Pavilion Mall and Jalan Alor
  • Indoor and outdoor pools plus sauna
  • Renovated rooms with modern design
7.1 good 2498 reviews Booking.com 7.1 · 2498 reviews

About

Swiss-Garden Residences Bukit Bintang Kuala Lumpur

Swiss-Garden Residences Bukit Bintang Kuala Lumpur sits on Jalan Galloway, just outside the busiest stretch of Bukit Bintang, making it easy to reach shopping centres, restaurants, and public transport on foot. The property is a 5-star residence that underwent a renovation in 2019, and guests consistently mention the fresh, modern rooms and bathrooms.

Beyond the rooms, the hotel offers a range of facilities: an indoor swimming pool, an outdoor swimming pool, a sauna, and a fitness centre. There is also a restaurant and bar/lounge area, plus a business centre. Paid on-site parking is available, and the front desk can arrange airport shuttle service.

  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • Rooms/ Facilities for disabled
  • Lift
  • Currency exchange

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Walkable to Bukit Bintang's best — Guests repeatedly highlight the central location, with Pavilion Mall reachable in about 10 minutes on foot and Jalan Alor and other main sights immediately nearby. Public transport is also close.
  • Renovated rooms in 2019 — The property underwent a renovation, and recent guests describe the rooms as new, modern, spacious, and clean, with particular praise for the bathrooms.
  • Generous breakfast spread — Breakfast is frequently called satisfying and excellent, with a wide selection that is available until 9:30 AM, which suits holidaymakers.
  • Leisure facilities that impress — Indoor and outdoor pools, a sauna, and a well-equipped gym are standout features. Some guests found these amenities exceeded expectations.
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Worth weighing

4 to weigh
  • Paid parking only — On-site parking is available but comes at an additional cost, which may be a consideration for those driving into the city.
  • Mixed staff helpfulness — While most guests find the staff friendly, one noted they were 'sometimes a little helpless', suggesting inconsistency in service levels.
  • Modest overall rating for a 5-star — With a rating of 7.1 out of 10 from nearly 2,500 reviews, the property falls short of the area average and may not meet luxury expectations for all.
  • Limited airport transfer info — Guests mention arranging a shuttle service, but no details on cost or schedule are provided in the property data, so it's best to confirm directly.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Deluxe Twin

  • 2 Single beds
  • City view
  • Shower
  • Air conditioning

Premier King

  • 1 Double bed
  • City view
  • Shower
  • Air conditioning

Family Room

  • 1 King-size bed
  • City view
  • Shower
  • Air conditioning

Executive King

  • 1 Double bed
  • City view
  • Shower
  • Air conditioning

Executive Suite

  • 1 King-size bed
  • City view
  • Shower
  • Air conditioning

Deluxe King Room

  • 1 King-size bed

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Indoor swimming pool
  • Outdoor swimming pool
  • Sauna
  • Exercise gym

Dining

  • Restaurant
  • Bar/ Lounge area
  • Buffet breakfast
  • 24-hour room service

Room Comfort

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Electric kettle
  • Flat-screen TV
  • AM/FM alarm clock

Services & Convenience

  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • Currency exchange
  • Laundry
  • Business centre

Accessibility & Extras

  • Rooms/ Facilities for disabled
  • Lift
  • Shops/ Commercial services
  • Parquet floor

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

7.1
good 2498 reviews

Guest-rated 7.1/10 from 2,498 reviews

Booking.com · 7.1 · 2498 reviews
7.1Verified guest

“Loved the location – close to public transport and a 10-15 minute walk to the best shopping centres. Facilities were clean, staff friendly, and breakfast satisfying.”

7.1Verified guest

“Breakfast was excellent with a great selection, and it was very holidaymaker-friendly until 9:30 AM.”

7.1Verified guest

“All the main sights, including Jalan Alor, are right next to the hotel. Free Wi-Fi was a welcome feature. No complaints at all.”

7.1Verified guest

“Convenient on-site parking and we had a great time at the hotel.”

7.1Verified guest

“Very good hotel, super breakfast, friendly and helpful staff. We'll be back!”

7.1Verified guest

“After the renovation in 2019, it's a very nice hotel. Great bathroom, good rooms, and an excellent central location – everything can be reached on foot. Staff are nice, though sometimes a little helpless.”

04 — Location

Getting around Kuala Lumpur

The property sits in Kuala Lumpur.

Shopping: Pavilion Mall is about a 10-minute walk, and other major shopping centres are within a 10-15 minute stroll, per guest reviews.

Street Food & Nightlife: Jalan Alor, famous for its street food stalls, is right next to the hotel, with many other main sights also walkable.

Culture & Heritage: Chinatown and Central Market can be reached within a few minutes on foot, ideal for a wander.

Jalan Galloway,Kuala Lumpur, Malaysia, 2A, Kuala Lumpur, Kuala Lumpur Federal Territory, 55100, Malaysia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
478 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, paid on-site parking is available.

Are pets allowed?

No, pets are not allowed at the property.

Does the hotel have a pool?

Yes, there is both an indoor swimming pool and an outdoor swimming pool.

Is breakfast included in the stay?

The hotel offers buffet breakfast, and guests have praised the selection. Breakfast is served until 9:30 AM according to one review.

How far is it to the main shopping areas?

Pavilion Mall is about a 10-minute walk, and other major shopping centres are within a 10-15 minute walk, based on guest feedback.

Nearby

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The bottom line

A well-located, renovated residence that delivers on comfort and convenience for Bukit Bintang explorers, with pools and a solid breakfast. Just keep in mind the paid parking and that the overall rating suggests a few rough edges.

7.1Our take based on guest reviews and property facts.

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